Last Updated: November 12, 2026
This policy applies to orders placed through pamperedcheflife.com and shipped by Pampereddcheflife.
Order handling
Orders are processed within 1–2 business days. The daily order cutoff time is 2:00 PM Pacific Time. Orders placed after 2:00 PM Pacific Time, on weekends, or on federal holidays observed in the United States will begin processing on the next business day.
Destinations and delivery estimates
We ship to the United States and Canada. Estimated delivery is 3–5 business days after order processing. Delivery estimates are provided by the carrier and are not guaranteed.
Carriers
We use the United States Postal Service, UPS, or FedEx, depending on the destination and the size of the order. The carrier selected for an order may not be changed after the order has shipped.
Shipping charges
Shipping is free for orders shipped to the United States and Canada. No shipping charge is added at checkout.
Tracking
Tracking information is sent by email when available. If tracking does not update within a reasonable period, contact info@pamperedcheflife.com with the order number so we can review the shipment with the carrier.
Delivery address
Customers are responsible for providing a complete and accurate delivery address. If a package is returned because the address was incomplete or incorrect, contact us to arrange a reshipment or refund in accordance with our Return & Refund Policy.