At Meivbtrvabuit, we want customers to understand the return process before placing an order. Our policy below sets out the return period, item requirements, return costs, and refund schedule.
Our Return Rules
Return period
30 calendar days
Return shipping cost
Free
Restocking fee
None
Refund processing
1–2 business days after receipt
1. Return Eligibility
Return requests must be submitted within 30 calendar days of delivery.
For standard returns, the item must be unused and returned in its original packaging. Product quality issues are also eligible for return within the same 30-calendar-day period.
Please contact us with your order details and a description of the issue so our team can arrange the appropriate return process.
2. How to Start a Return
To begin a return, contact our customer service team by email or phone.
Email: info@meivbtrvabuit.my
Phone: +1 (931) 933-1167
Please provide your order details and explain the reason for the return. Our team will assist you with the return arrangements.
3. Return Address
Items approved for return should be sent to the following address:
Meivbtrvabuit
1022 Gratton Rd
Clarksville, TN 37043
United States
Contact our team before sending a package so that the return can be identified and handled correctly.
4. Return Costs
Meivbtrvabuit offers free returns under this policy. Customers are not charged a return shipping fee for eligible returns.
We do not charge a restocking fee.
5. Refund Processing
Refunds are processed after the returned item has been received.
| Refund Stage | Expected Time |
|---|---|
| Return received and refund processed | 1–2 business days |
| Refund credited to the original payment method | 7–10 business days |
Approved refunds are issued to the original payment method used for the purchase. The time required for the funds to appear in the account is separate from our refund processing period.
6. Questions About a Return
For return requests, refund status inquiries, or product quality concerns, please contact us during our service hours.
Monday–Friday, 9:00 AM–6:00 PM CT
Email: info@meivbtrvabuit.my
Phone: +1 (931) 933-1167
We appreciate the opportunity to address your concerns and assist with your order.